Returns and Refunds Policy

At atletistore.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you may return eligible items for a refund or exchange within 30 days of delivery.

Eligibility for Returns

To qualify for a return, your item must be:

  • Unused, unworn, and in its original condition.
  • Accompanied by the original packaging and tags.
  • Purchased within the last 30 days.

Certain items, such as personalized or clearance products, may not be eligible for return unless faulty.

How to Initiate a Return

  1. Log in to your account on AtletiStore.com and navigate to “Order History.”
  2. Select the item(s) you wish to return and follow the prompts to generate a return label.
  3. Pack the item securely, attach the return label, and ship it back to us.

For guest purchases, please contact our Customer Service team for assistance.

Refund Process

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.

Exchanges

If you need a different size or color, we recommend returning the original item for a refund and placing a new order.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours of delivery. We will arrange a replacement or refund at no additional cost.

Need Help?

For any questions regarding returns or refunds, please visit our Help Center for more details.

Thank you for shopping with atletistore.com!